Privacy Policy
Updated on: Jul 3, 2026
Welcome to Fajardo! At Fajardo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our platform or services. By accessing or using our platform, you consent to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information:
- Name:We collect your name to personalize our communication with you.
- Contact Information:This includes your email address and phone number, enabling us to reach out to you regarding your shipments or any relevant updates.
- Address:Your address is necessary for delivery purposes and to ensure accurate shipping.
Payment Information:
- Credit Card Details:If you choose to make payments through our platform, we collect your credit card information securely.
Shipment Information:
- Pickup and Delivery Details:Information related to your shipments, such as pickup and delivery addresses, is collected to facilitate the transportation of goods.
How We Use Your Information
We use the collected information for the following purposes:
- Providing Services:To process and fulfill shipments, including communicating with you about your shipments and providing relevant updates.
- Customer Support:To respond to your inquiries and provide customer support.
- Marketing:To inform you about promotions, new services, and platform updates. You may opt out of marketing communications at any time.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers involved in the shipment process (e.g., carriers, logistics partners) for the sole purpose of providing our services.
Security
We take the security of your information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, and destruction.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
Your Choices
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our platform.
Fajardo Driver Mobile App
This section describes how the Fajardo Driver mobile app, used by Fajardo Trucking employees, handles personal information. It supplements the general policy above.
Information We Collect Through the Mobile App
- Sign-in identifiers:We collect your email address, full name, and profile photo when you sign in with Google or with an email and password.
- Profile information:If you provide a phone number or address in your driver profile, we collect and store that information.
- Assignment activity:We record events tied to your assignments — pickup and delivery status, inspection results, and any documents (Proof of Transport, Proof of Delivery) that you capture with your device camera and upload from within the app.
- Device push notification token:We collect a device-specific push notification token so we can deliver assignment and shift updates to your phone.
- Application diagnostics:We collect crash reports and error logs to support you and improve app stability.
Information We Do Not Collect Through the Mobile App
- We do not collect your device location.
- We do not access your contacts, calendar, or health data.
- We do not access any photos on your device other than the specific document images you choose to upload from within the app.
- We do not use tracking for advertising, and we do not share your information with third-party advertising networks.
How We Use Mobile App Information
- To authenticate you and keep you signed in.
- To display your assignments, shift status, and inspection tasks.
- To send you push notifications about your work day.
- To process the documents you upload and forward the data to Fajardo Trucking dispatch.
- To diagnose crashes and errors so we can fix bugs.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at cs@fajardotrucking.netThank you for choosing Fajardo! Your trust is important to us.